Dear all,

We continue to be amazed and inspired by the dedication and fortitude shown by our nursing, care and support staff; both those at the front line in hospitals and those continuing to support people with special needs, the elderly, chronically ill and infirm.

We recognised that these challenges are ever-changing and we want you to know from all the team here, first and foremost, that we are hugely grateful for all that you do. We are hearing from many of you that you are juggling complex family and work responsibilities alongside your own wellbeing. The health community has once again shown it's exceptional dedication and we want you to know that the team here have got your back.

Recent weeks have tested our ability as a nation to respond to this health emergency and look after the most vulnerable people in our society. There have been times where we have all felt upset, exhausted or worried; many of us have felt our physical and mental health being tested to the limit. We also know that you are the ultimate calm and pragmatic professionals in a crisis and that your skills and compassion will be vital in turning the tide on Covid19. We will be doing everything we possibly can to support you. Our Assistance Programme is available for everyone registered with Firstpoint and Servoca and you should have received an email about the support services they provide from our HR team. If not, please let us know.

All of our branches continue to operate as normal, we have moved our training online and we are redoubling our efforts to increase our nursing and care workforce. We anticipate that we will need to continue adapting how we operate over the coming weeks and month. We continue to review all of our operational processes to ensure that we provide the best service we can to you. If you have spotted ways we could change what we do to make things better for you in these exceptional times, do let us know.

Thank you for your continued efforts, perseverance and resilience. You have all been extraordinary.

Kind Regards

James Turner, Managing Director

Refer a Friend

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Nurses have been referring their friends to us for years because of our dedication to customer service, flexibility and sometimes simply because of our friendly approach and the fact our staff don't move around – they love keeping the same account manager, compliance manager and payroll team and working with people they know.

To encourage you to refer more of your nursing friends we also offer a "Refer a friend" incentive where we will pay you £££ for nurses and HCAs you refer, who end up working for us.

Simply drop us a phone call, text or email us with the name of the nurse or carer, their phone number or email address and mention "Refer a friend" and we will do the rest.

Speak to your consultants about our current referral rates. The terms are;

  • The nurse or carer must be referred in writing - preferably by email and have been acknowledged by us.
  • The nurse or carer cannot be registered with Firstpoint Healthcare currently, nor within the past 24 months.
  • The nurse or carer must be a new registration for us, as a direct result of a referral from you.
  • Any referral fees are only paid once the worker is compliant and they have worked the agreed number of hours (check in branch).
  • Referral rates differ around our branches, so do check with your account manager about what we offer – but remember, the more you refer, the more you could earn!

Call 0121 643 5675 and tell us who you want to refer now - or email acute@firstpointhealthcare.com