Dear all,

We continue to be amazed and inspired by the dedication and fortitude shown by our nursing, care and support staff; both those at the front line in hospitals and those continuing to support people with special needs, the elderly, chronically ill and infirm.

We recognised that these challenges are ever-changing and we want you to know from all the team here, first and foremost, that we are hugely grateful for all that you do. We are hearing from many of you that you are juggling complex family and work responsibilities alongside your own wellbeing. The health community has once again shown it's exceptional dedication and we want you to know that the team here have got your back.

Recent weeks have tested our ability as a nation to respond to this health emergency and look after the most vulnerable people in our society. There have been times where we have all felt upset, exhausted or worried; many of us have felt our physical and mental health being tested to the limit. We also know that you are the ultimate calm and pragmatic professionals in a crisis and that your skills and compassion will be vital in turning the tide on Covid19. We will be doing everything we possibly can to support you. Our Assistance Programme is available for everyone registered with Firstpoint and Servoca and you should have received an email about the support services they provide from our HR team. If not, please let us know.

All of our branches continue to operate as normal, we have moved our training online and we are redoubling our efforts to increase our nursing and care workforce. We anticipate that we will need to continue adapting how we operate over the coming weeks and month. We continue to review all of our operational processes to ensure that we provide the best service we can to you. If you have spotted ways we could change what we do to make things better for you in these exceptional times, do let us know.

Thank you for your continued efforts, perseverance and resilience. You have all been extraordinary.

Kind Regards

James Turner, Managing Director


All calls made to the out of hours on call team are recorded for training and monitoring purposes.


30 St Pauls Square
B3 1QZ
Phone: 0121 643 5675
Fax: 0121 516 0136  


Courtwood House,
Silver Street Head,
S1 2DD
General healthcare and nursing: 0114 309 4344
Specialist nursing: 0114 309 4343
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