FAQs

We are here to provide you with any questions or support you may need. If you cant find the answer to your question in the FAQ section, please contact us.

FAQs Decorative Swirl
How do I apply for a job at Firstpoint Healthcare?

We are always happy to hear from new candidates. You can either contact your local branch and speak to them, register with us or look at the jobs we have on our website and if any are suitable for you then apply. If you don’t see any jobs that you are think are suited to you, please do still contact us or register.

How many hours can I guarantee a week?

We operate through all of the main NHS supply agreements, this means we have access to Trusts up and down the country and as an on-framework agency we will get the shifts first and more often. It’s important for us to provide stability to our staff and so we will be able to provide you with shifts when and where you want them – you are in control of how much you work!

What is the process?

When you register or apply to a specific role, one of our team will be in touch with you for an interview. If you are successful at the interview stage we will then send you through an application pack which we will need you to complete. We will also request specific documents and information, for which we will need to see the originals; this helps us to confirm your identity and that you are able to work in the UK

What documents do I need to present you with?
  • GDPR consent
  • Application Form – Work History from leaving Full Time Education (Supplemented by CV or additional Notes if needed)
  • Evidence of Identity (including Photo ID, 2 proofs of address and proof of NI number)
  • Evidence Eligibility to Work in the UK
  • Evidence of Qualifications (Vocational / Professional)
  • Health Declaration
  • Bank Details
  • Payroll Details – Tax & Bank Details
  • Enhanced Adult & Child DBS Check (New or Existing Check already registered with the DBS Update Service
  • Statement of Entry (For Nurses Only)
  • Satisfactory Employment Reference (covering a minimum of the last 3 years)
  • Worker Handbook & KID Document (issued and signed for prior to working)
  • Terms and Conditions of work (issued and signed for prior to working)
Do I have to work set hours and days?

No, this is one of the great benefits of working with Firstpoint Healthcare – you can pick the days and hours that suit you and your lifestyle. Whether its flexible shifts to fit around childcare, another job or a lifestyle choice – we can help. We will work with you to provide flexibility and choice. We work with the NHS across the country, as an on-framework agency, this means that the NHS comes to us first with agreed rates, terms and standards – this in turn means we can give you every opportunity!

What sort of care does Firstpoint Healthcare offer?

Our team is available 24 hours a day, 7 days a week to provide both planned and emergency staffing solutions. We place candidates every week into the NHS and private care homes across the UK. We specialise in the provisions of temporary medical staff including:

  • Registered general nurses,
  • Registered mental health nurses
  • Health care assistants
  • Operation department practitioners
  • Theatre scrub nurses
  • Theatre recovery nurses
  • Community nurses
  • Intensive care nurses
  • Paediatric nurses
  • A&E nurses
  • Neonatal nurses
Do you provide training?

Yes, our experienced training team provide courses around the UK, all of which are funded by Firstpoint and free to do. We offer flexibility and choice around how and when you do the training. We run training courses once per month in each of our branches as an absolute minimum, but we also offer some on-line elements and a wide range of locations outside our branch network. Our training covers; Principles of Care, Equality and Diversity, Information Governance including Caldicott and Data Protection, Conflict Resolution including management of violence and aggression, Lone working, Complaints Handling/Whistle blowing, Safeguarding adults and children, Health and safety, Reporting of injuries, Diseases and Dangerous Occurrence Regulations, Control of Substances Hazardous to Health, Fire Safety, Infection Control, Food Hygiene, Manual handling – Theory, Practical, Unsafe Practices, First Aid Awareness – Adult BLS / Paediatrics BLS Theory and practical, Recovery position, Theory Basic First Aid. Speak to us now about how our in-house and on-line training works.

What is the difference between a Healthcare Assistant and Care Assistant?

Becoming a Care Assistant or Healthcare Assistant is an extremely important and rewarding job. Often when looking for roles, both the terms Healthcare Assistant (HCA) and Care Assistant are used, but knowing the difference between the two can be helpful when job hunting. The terms are commonly used by people to describe the same role, and although there is nothing wrong with this, since the nature of the roles are similar and overlap, it’s good to be able to differentiate.

Healthcare Assistant
A healthcare assistant is often associated with a role within hospitals, GP surgeries and NHS Trusts. Healthcare assistants support clinical staff in the provision of treatment, preventative care, health promotion and patient education.

Care Assistant
Care assistant is a term more commonly associated to community, care homes or home care settings. A care assistant’s role commonly includes helping clients with their immediate needs such as maintaining hygiene, dressing washing and day-to-day tasks.

If you are looking for a healthcare assistant or nursing role, please register your interest with us and we will be in-touch with you to discuss the role further.

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